+38 (067) 577 1989


+38 (067) 577 1989

In test mode, the State Customs Service launched Telegram Bot for the service "One-stop shop for international trade

With the help of this bot, you can already:

  • Receive notifications about the status of submitted customs declarations (acceptance for registration, rejection of acceptance, registration, refusal of customs registration, border crossing);
  • Request information about the balance of funds in the Unified treasury account.

To use the bot, it is necessary to register in the Personal account on the Unified State Information Web Portal "One Window for International Trade" at

The bot itself is located here: and can be found in Telegram by the identifier @Sw_customs_UA_bot, the name Single window of customs or QR code.

No confidential information or personal data can circulate in the bot in both directions and information that must be signed KEP, cannot be accepted by customs through bot.

Its functionality will be further expanded according to your suggestions.

Therefore, we invite declarants and customs brokers to test the bot and provide suggestions for its further improvement (suggestions are accepted by e-mail



Kharkiv, st. Klochkivska,
building 174, office 210

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